Privacy Policy
Fresh Fresh (freshfresh.co.za) is an online gourmet storefront owned and operated under DATES MARKET PTY LTD (datesmarket.co.za), a company registered in the Republic of South Africa.
1Operating Entity & Ownership
This website and all related commercial operations are managed under DATES MARKET PTY LTD. When you interact with or purchase from Fresh Fresh, your personal information is collected, processed, and safeguarded by DATES MARKET PTY LTD as the responsible party under South African law.
2Information We Collect
To fulfill your orders and deliver fresh farm-direct dates and gourmet foods to your doorstep, we collect the following personal information:
- Contact & Delivery Details: Full name, physical delivery address (street, suburb, city, province, postal code), mobile phone number, and email address.
- Order Specifications: Purchased product items, pack sizes, quantities, and delivery instructions.
- Technical & Analytics Data: IP address, device type, browser information, and visited pages to ensure site performance and prevent fraud.
3Payment Security & Banking Details
All South African customer transactions are handled directly through authorized PCI-DSS Level 1 certified payment gateways (including Yoco, PayFast, and verified Instant EFT banking channels). We do not record, hold, or have access to your bank passwords, credit card numbers, or CVV codes.
4Sharing with Nationwide Courier Partners
Your delivery name, address, and contact number are transmitted strictly to our authorized courier partners (operating across Gauteng, Western Cape, KwaZulu-Natal, and nationwide) solely for the purpose of dispatching, tracking, and handing over your physical parcel. We never sell, rent, or trade your personal data to any third-party advertisers.
5Your POPIA Rights
Under South Africa's POPIA regulations, you have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request deletion of your information from our customer records once all contractual courier and tax obligations have been satisfied.
6Contact Us & Corporate Information
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our team:
Company: DATES MARKET PTY LTD
Storefront: Fresh Fresh (freshfresh.co.za)
Corporate Portal: datesmarket.co.za
Email: hello@freshfresh.co.za
Jurisdiction: Republic of South Africa
