Customer Service & Trade Desk

Contact Fresh Fresh

Have a question about our Medjool dates, courier delivery, or commercial wholesale cartons? Our team in Cape Town is here to assist.

WhatsApp Chat

Instant answers to ordering, delivery, and stock questions.

Chat +27 82 345 6789

Email Desk

Official pro-forma invoices, trade supply, and inquiries.

wholesale@freshfresh.co.zaResponse within 2–4 hours

Dispatch Depot

Cape Town Metro, Western Cape, 8001, South Africa.

Operated by Dates Market Pty LTD

Reg: www.datesmarket.co.za

Operating Hours

Monday – Friday: 08:00 – 17:00
Saturday: 09:00 – 13:00

Online store open 24/7 for dispatch

Send Us a Direct Message

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Fast Answers to Common Requests

Checking on a parcel?Live Tracker →

Enter your Order Number on our self-service tracking page for instant live updates.

Wholesale carton pricing?Wholesale Hub →

Browse 5kg and 10kg export cartons with low 1-box MOQs and commercial transport.

Returns or freshness queries?7-Day Guarantee →

We offer a 100% replacement guarantee if any harvest is imperfect or damaged in transit.

POPIA & CPA Compliant Service

Fresh Fresh operates under full compliance with the South African Protection of Personal Information Act (POPIA) and Consumer Protection Act (CPA).